We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 5-15 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order; however, we will do our best to support your request.
It normally takes 3-7 business days for us to process your order, In some cases the processing might take little longer as we rely on our vendors from Different parts on India to deliver us their products.
We ship across the globe. We ship via FedEx, UPS, DHL, and Aramex. Bonacreation does not ship to any PO Boxes or APO addresses.
Shipment takes about 5 to15 business days to arrive from our dispatch center.
Note: Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam and Alaska cannot be delivered via express.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
Your purchases may reach you from various locations in more than one package. But no stress, you will be charged one delivery fee for the entire order, based on the shipping rate chart above.
Any duties or taxes levied by the authorities at the destination port are to be paid by the customers. Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the packet.
Please submit a ticket within 1 month of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
As between you and us, all risks of loss of, and damage to your purchased product(s) during the transportation process shall be borne solely and exclusively by you. Please note that, under applicable laws and/or international treaties, the liability of carriers, shippers, shipping agents and/or other relevant parties for any loss of or damage to product(s) handled by them may be excluded, fixed or limited. Accordingly, for all shipments, we recommend that you purchase appropriate, relevant and adequate insurance to cover against the risk of loss and damage during the transportation process. Please contact us to inquire about available insurance rates for your order or transaction.
All items are carefully packed and addressed for export. Deliveries shall generally include customary one-way standard export packaging. (If, as an exception, we assume the packaging costs, then such costs shall be calculated on the basis of verifiable net costs.) However, should items become damaged or lost while in transit to you, we shall not be responsible or liable therefor.
In the event that you purchase insurance, such insurance shall be upon and subject to the terms and conditions offered by the underwriter by whom such insurance is effected; provided however that the limit of the coverage provided by such insurance shall not be more than the invoice value of the items.
In the event that you purchase insurance and you are required to file a claim for any loss of or damage to your product under such insurance through us, please contact us to initiate the claim. We shall then refund the cost or replace the item, but only if and after confirmation has been received from the insurance company regarding acceptance of the claim and payment of the compensation.
If you fill in the wrong customer shipping address, you should bear 99% of the liability. If you have used the wrong address contact us as soon as you realize as once it is shipped we cannot change it.